Ordering, Payment & Shipping Policy
We at Natural herbal Supplement want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at support@herbalmedhome.com
Most credit and debit card orders are shipped on the same business day. Mail or Fax orders are shipped once payment is received.
The shipping choices for online orders shipped within the United States and internationally are Domestic Overnight, Express and Expedited. Orders placed by 3PM EST will ship on the SAME BUSINESS DAY.
Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.
Below are the shipping options and the associated Shipping & Handling Charges
Local Shipping & Handling
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United States of America
Normal (shipped via the USPS, 5 - 7 business days anywhere within the USA)
$5.99.Free shipping on orders over $60.
Priority (shipped via USPS, 3 - 5 business days average anywhere in the USA)
$7.99 for all orders.
FedEx/UPS 2nd Day Guaranteed (shipped via FedEx or UPS, 2 business days guaranteed anywhere in the USA)
$13.99 for all orders.
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International Shipping & Handling
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Canada
Normal (Canada, 10 - 14 business days)
$6.99.Free shipping on orders over $60.
Canada Expedited (FedEx 5-7 business days)
$26.99 for all orders. Estimated delivery time for items we have in stock is 5 to 7 business days from date of shipment provided no problems occur with your local customs office. Most orders do clear quickly and are delivered within the UPS estimated time.
For all Canadian shipments, Natural herbal supplement will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office. Natural herbal supplement will not be held liable for any customs duties or taxes that arise from your local customs office. Natural herbal supplement will also not be held responsible for any additional fee the local carrier in your country may charge.
All Other Countries
International (shipped via regular mail, 14 - 25 business days anywhere in the world)
$10.99.Free shipping on orders over $60.
International Expedited (FedEx 5-7 business days)
$28.99 for all orders.
Please note that customs and import policies in some countries prohibit the importing of herbal and/or homeopathic products for personal use. It is your responsibility to check your country's policies. Because of increased vigilance in Germany, we no longer ship to Germany.
Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Natural herbal supplement will not knowingly ship any products to any countries that may require any type of license. Natural herbal supplement will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Natural herbal supplement will not be held liable for any customs duties or taxes that arise from your local customs office. Natural herbal supplement will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.
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Also Note:
USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours.
We do not ship orders on Saturdays or Sundays.
All Express Mail, FedEx and UPS orders are waived from signature unless otherwise instructed via comments in your order form, by email or phone.
Back Orders
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).
Ordering Methods
Online:
Click on "ADD TO CART"
By Phone:
By calling 770-375-0452 Monday to Sunday
For Local And International Orders-Anytime
By Mail:
Natural Herbal Supplement
P.O.BOX 1422
VILLA RICA
GA,30180
U.S.A.
ORDERS VIA MAIL MUST BE PAID WITH A CREDIT CARD.
Order Status and Returns
Email us Monday to Thursday from 9-5 Eastern; Friday 9-4 Eastern at support@herbalmedhome.com
Payment Options
We accept the following credit cards:
All major credit cards,debit card through paypal
On-line orders can be paid by credit card,debit card or paypal
Cashier's check or money order [contact seller before using this option]
